Charles Darke | 18 November 2007This site and many other UK based sites went down as something went wrong at 123-Reg.co.uk—a popular registrar based in the UK.
123-Reg was a popular registrar due to cheap prices and good features. However, they have been beset by problems ever since they were acquired by Pipex.
The automated service is generally good and most people will not have problems, but if anything goes wrong for any reason, you are in big trouble.
The support is terrible and I once had problems where payment was taken but the domain was not registered.
This latest disaster is typical, there was no notification of problems on the 123-Reg website and I was forced to find out what happened by Googling and eventually found the Pipex status page.
I'm pretty annoyed since it was down for so long with no explanation and even now that things seem to be fixed, there is still no explanation of what went wrong and so users are left with no confidence that it wont break again.
123-reg went to the dogs since its acquisition by Pipex. I had already moved my webservers and mailservers onto my own box due to their incompetence, but given that DNS is the core of their business, I thought they would be able to get that right.
It looks like I'll need to run my own DNS server now too and will be looking for a new registrar soon.
I'm not the only one:
http://www.theregister.co.uk/2007/01/31/123_reg_/
http://www.theregister.co.uk/2007/03/05/123reg_backups/
http://www.theregister.co.uk/2006/12/18/123_says_sorry/
http://www.dooyoo.co.uk/internet-sites/123-reg-co-uk/1029340/
http://avoid123reg.mydisk.co.uk
123-Reg was a popular registrar due to cheap prices and good features. However, they have been beset by problems ever since they were acquired by Pipex.
The automated service is generally good and most people will not have problems, but if anything goes wrong for any reason, you are in big trouble.
The support is terrible and I once had problems where payment was taken but the domain was not registered.
This latest disaster is typical, there was no notification of problems on the 123-Reg website and I was forced to find out what happened by Googling and eventually found the Pipex status page.
I'm pretty annoyed since it was down for so long with no explanation and even now that things seem to be fixed, there is still no explanation of what went wrong and so users are left with no confidence that it wont break again.
123-reg went to the dogs since its acquisition by Pipex. I had already moved my webservers and mailservers onto my own box due to their incompetence, but given that DNS is the core of their business, I thought they would be able to get that right.
It looks like I'll need to run my own DNS server now too and will be looking for a new registrar soon.
I'm not the only one:
http://www.theregister.co.uk/2007/01/31/123_reg_/
http://www.theregister.co.uk/2007/03/05/123reg_backups/
http://www.theregister.co.uk/2006/12/18/123_says_sorry/
http://www.dooyoo.co.uk/internet-sites/123-reg-co-uk/1029340/
http://avoid123reg.mydisk.co.uk
Add comment!
New topic
Too much candy
PIC OSD circuit
More seriously, we wonder this: how is it that Warren Buffett can cut a better deal with the best-run financial company in America than the U.S. Treasury can ask from the worst-run financial companies in America?