Digital Consumption


 Charles Darke | 13 September 2008

1. E71 First Impressions


The good:
  • It is a slim, light (by smartphone standards), sexy phone
  • The battery life is reasonable, much better than a TyTN or Treo, but not as good as a blackberry
  • The functionality of Nokia Maps (GPS) is very good considering the price (Free)
The bad:
  • I had a continual looping re-install problem with required fixing with a file editor
  • SMS application is terrible
  • E-mail application is worse than terrible
  • Keyboard size and spacing is awkward, more on the layout below
  • No timed on/off feature
  • General lack of keyboard shortcuts (scrolling hell)
  • Signed apps issues

2. E71 Keyboard


This is the E71's keyboard:



Compare it to a Blackberry, Treo 650 and HTC TyTn:







There are some critical errors with the keyboard and the layout:
  • The 'Z' row is shifted to the left by 1 space. The other 3 keyboards manage to get 'Z' under 'S' rather than 'A'. This gives rise to typing errors, but I guess after a while you could get used to it.
  • The '0' key is not underneath the '8' key. Again this is something all the other keyboards get right.

  • Every other keyboard here makes maximum use of keys by putting a symbol on every key possible. Nokia wastes the block of 9 keys on the left and 3 keys on the right.

    If they had done this, they would have no need to have a page 2 on their symbol key.

    It takes 7-8 keypresses to get a '(' and ')' symbol.

  • The contrast between number keys and non-number keys is less than all other keyboards here.
One thing Nokia did get right was to put a lot of individual punctuation keys. The 5 buttons under K, L and C are dedicated to punctuation making typing easier.

The raised bump on the number 5 key, while isn't very prominent, is better than the other keyboards and you can actually use it to find the key if you have your eyes closed.

Auto-correction

The E71 has predictive text and auto-correction. This feature is terrible, bad suggestions are made which overwrite your good words and some words are auto-corrected to random words.

A more conservative approach e.g. as employed by the Blackberry which only inserts apostrophes in words such as "I'm" and "Can't" and capitalise at the start of sentences would be useful.

Since this is not possible, I have predictive text and auto-correction turned off, which is a shame.

2. No touch-screen, no scroll-wheel


A touch-screen can cover a multitude of UI sins. The E71 does not have a touch screen and the designers did not take this into consideration when designing the UI for many of the applications.

In calendar, to go to a certain date, you press options, then press the down key 3 times, then press the select key before typing in your date.

On a Blackberry, you type 'g' to go to date, or alternatively, you can scroll there very quickly by using the scroll-wheel and an accelerator key to jump by month/week.

I'm mention only the calendar, but almost every application suffers from this. For example, to reply to a text message you need to press: option, select reply, select via text message. Three buttons to do the most basic task when handling an SMS!

Very often, you the E71, you find yourself in scroll menu hell. Options are given in a long menu where only part of the options are visible on the screen at a time. There are no shortcut keys to skip to a given menu item and you are forced to scroll by pressing the up/down keys multiple times. There's not even a scroll-wheel to take away some of this pain.

3. Email application is useless


The in-built email client is useless. It cannot automatically download full messages, meaning that when headers are downloaded, you need to wait to download the remainder of the messages.

I could go on about the uselessness of the email application, but I found a 3rd party alternative which is at least useable.

4. Major Date Bug


The E71 does not advance the date from Saturday to Sunday. For some reason, every Sunday morning, the date will show as Saturday. This means no alarms will sound and no appointment reminders will be made.

Also, it will screw up your SMS inbox order since it sorts the messages by arrival date.

There appears to be no acknowledgement of the bug and no fix on the horizon.

5. To be continued


This review will continue in a separate posting, in the meantime, if you found this review useful, please feel free to donate. Hey, it's worth a try!




Update: Nokia E71 Faults lists another critical fault with the mic/sound. 


Comments (11)

It seems that other people are having this date issue. Strangely it hasn't been widely reported which leads me to think it may be configuration specific.

I'm in the UK with 24 hour clock configuration. I wonder if others could report their settings so that we may see if there is a common cause?
  Written by Charles Darke at 1:11pm, 22 September 2008.
Hello!

I also have this problem

I have a phone which I bought from play.com. I am in London and I installed a purple theme, profimail and Nokia Maps.

Everything else is standard. I also get problem of no change from Saturday to Sunday.

I turn my phone off every night - could this cause it?
  Written by Guest: Anonymous at 1:26pm, 22 September 2008.
Is this the free 'Abstract' theme? I also have this theme.
  Written by Charles Darke at 1:29pm, 22 September 2008.
I turn my phone off every night, but it is only Saturday -> Sunday when I have this problem.

I did use Nokia Maps/GPS on at least 2 of those weekends and so maybe that could be a problem?
  Written by Charles Darke at 2:36pm, 22 September 2008.
Just to add, after this 3rd weekend of failure, I've decided to change "Network operator time" from "Off" to "Auto-update".

Normally, I have this setting off on all phones due to instability or other weird effects from having it on, but I'll see if it helps as a work-around.
  Written by Charles Darke at 2:38pm, 22 September 2008.
Hi, can anyone help?

As you can see i have an _ in my email address, can anyone tell me where to find this on the Nokia E71 or is it just me being blonde?

  Written by Guest: Mandy at 4:08pm, 6 October 2008.
Hi, can anyone help?

As you can see i have an _ in my email address, can anyone tell me where to find this on the Nokia E71 or is it just me being blonde?

:D

You need to press the symbol key (bottom right key) and that gives you a menu of extra keys including the _ key.
  Written by Charles Darke at 5:14pm, 6 October 2008.
i have the same problem regarding the date issue. (Switzerland)
  Written by Guest: Rita at 9:30pm, 16 November 2008.
Hi, I also have the same date problem. But it's not tied to E71 only. I had E51 earlier and it was the same and i have seen reports on other discussion boards from other nokia symbian models too. So it's most probably the alarm application itself.
  Written by Guest: Milos at 1:38pm, 26 January 2009.
As an update, I now simply leave the phone in offline mode instead of turning it off and this works around the problem.

This also solves the microphone bug so I suspect that they are symptoms of a more fundamental timing bug.

I still get caught out by this every so often and have missed alarms on Sunday so it isn't an ideal situation.
  Written by Charles Darke at 5:11pm, 26 January 2009.
The auto correction has very good learning capabilities in it, so turn it on for a week, and soon you'll like it. It's actually probably the best available.

As for the data and microphone bugs, I don't get them when I use network time here in the UK.

Also in most menus you soon get use to getting to the bottom by scrolling up past the top.
  Written by Guest: ewanm89 at 4:26am, 22 May 2009.